1. Why should my business join Coupoint?

Joining Coupoint can help your business:

• Attract new customers who are actively looking for deals
• Increase foot traffic during slow hours
• Promote new products or services
• Improve brand visibility in your local market
• Turn first-time visitors into repeat customers

Coupoint acts as a marketing platform, helping businesses reach a wider audience.

2. How do I become a Coupoint vendor?

Businesses can join Coupoint by registering through the Vendor Signup page. After registration, you can create your vendor profile and add your business information. Once profile is approved by admin you can start creating deals for customers.

https://vendor.coupoint.ca/

3. How do deals work on Coupoint?

As a vendor, you create a deal by defining:

• The product or service offered
• The discount or special promotion
• Coupon usage limits per user
• Expiry date or validity period
• Total number of coupons available

Once the deal is published, users can claim or purchase coupons through the Coupoint app.

4. Do vendors get paid through the app?

No. Coupoint users pay the business directly at the location when they redeem the coupon. The app is designed primarily as a marketing and customer acquisition platform, helping businesses bring customers through their doors.

5. How do customers redeem coupons at my business? 

When a customer visits your business, they will show their coupon in the Coupoint app. Your staff will provide a unique QR code, which the customer must scan using the app. Once scanned, the coupon will be automatically marked as redeemed.

This process ensures secure and verified coupon redemption.

6. Can I limit how many coupons customers can use? 

Yes. Vendors have full control over coupon limits. You can set:

• One-time use per customer
• Multiple uses (for example 1–5 times)
• Unlimited use per customer

This allows you to control how your promotion is used.

7. Can I limit the number of coupons available?

Yes. You can decide the maximum number of coupons available for each deal. Once the limit is reached, the deal will no longer be available to users.

8. How long can a deal run?

Vendors can set different types of validity for coupons, including:

• Expiry on a specific date
• Expiry after a certain number of days from purchase
• No expiry date (if you choose to keep the promotion open)

This flexibility allows businesses to design promotions that suit their marketing goals.

9. How much discount should I offer?

The discount is completely up to the vendor. However, higher discounts generally attract more customers. Many businesses use Coupoint deals to:

• Promote new products
• Fill slow business hours
• Introduce their brand to new customers

10. Can I edit or stop a deal after it is created?

Yes. Vendors can update or stop deals from their vendor dashboard if needed. However, coupons that have already been claimed may still need to be honored according to the deal terms.

11. How does Coupoint help attract customers?

Coupoint promotes deals through:

• The Coupoint mobile app
• Featured deals and promotions
• Targeted marketing campaigns
• Social media and promotional activities

This helps vendors reach new audiences who may not have discovered the business otherwise.

12. Can I track the performance of my deals?

Yes. Vendors can track important metrics through the dashboard, including:

• Number of coupons claimed
• Number of coupons redeemed
• Customer engagement
• Promotion performance

This helps businesses measure the success of their marketing campaigns.

13. Is there a cost for vendors to use Coupoint?

Coupoint may offer different vendor plans, promotional options, or advertising opportunities. The exact pricing structure may depend on the campaign or marketing services selected. As of now, the new businesses can use 3 months of service free.

14. How do I get support if I need help?

If you need assistance, you can contact the Coupoint support team through the vendor dashboard or the official Coupoint website.